Terms and Conditions – Eco Tours CR

Check our terms and conditions: The purchase of any travel service offered by Eco Tours Costa Rica constitutes a contractual arrangement between you and the company and represents your acceptance of the company’s terms and conditions set out here.
Please ensure that you read carefully and understand these terms and conditions before making an actual payment.

General Cancellation Guidelines:

  • All cancellations must be submitted in writing and receive written confirmation from Eco Tours Costa Rica to be considered in effect.
  • Cancellations made 48 hours or less before the reservation date for FITS (Free Independent Travelers) will incur a 100% charge.
  • Cancellations made 1 week or less before the reservation date for Groups will result in a 100% charge.
  • No-shows will be charged the full 100% value of the reservation.
  • A 10% charge will be applied to cover bank refund fees for all cancellations.

Booking

Booking in advance is essential to guarantee your accommodations on the specific dates you want to travel. Season are divided in Costa Rica as follows:

PEAK SEASONS: December 15th to January 4th / March 15th to April 15th (Easter period) / July 15th to August 15th.

HIGH SEASONS: November 1st to December 14th / January 5th to March 14th / April 16th to April 30th.

GREEN SEASONS: May 1st to July 14th / August 16th to October 31st.

Prepayments and Itinerary Confirmations:

  • The sales department will inform clients about each confirmed itinerary and any mandatory prepayments.
  • Eco Tours Costa Rica is not responsible for cancellations in itineraries due to a lack of prepayments. The company reserves the right to cancel all services reserved in case of non-payment.

Providers and Responsibilities:

Eco Tours Costa Rica acts as an intermediary between passengers and service providers (hotels, transportation companies, restaurants, local airlines, etc.). Providers meet all necessary requirements to fulfill tourist services.

Refunds and Anticipation:

  • Cancellations for individuals or groups made within 60 days before arrival will not receive a refund.
  • Cancellations made with more than 60 days’ notice will result in an 80% refund of the deposit received. The remaining 20% covers bank refund fees.

Rate Changes and External Factors:

  • Rates are subject to change without notice due to supplier increases or changes in government taxes.
  • Eco Tours Costa Rica will not assume additional expenses due to external factors (e.g., strikes, weather conditions) and reserves the right to change or cancel any tour or service without prior notice.

Group Reservations:

  • Full payment for group reservations is required 45 days before clients’ arrival.
  • Cancellations for Tour Groups or Vacation Packages:
    • 45 days or more before arrival: 30% penalty of the total package cost.
    • 44-0 days to arrival: 100% penalty on the total package cost.
    • Cancellation during the trip: 100% penalty on the total package cost.

Payment Procedure

The company or person sending money to Eco Tours Costa Rica have to pay the charges wire transfer
Please follow these bank details to provide the complete information to your bank

To send a transfer from abroad in an efficient manner, it is important that this information be given exact and completely to your bank, otherwise, the funds may be sent elsewhere and their arrival to our account in Costa Rica will be delayed

Finally, please confirm the payment by sending a copy of the deposit slip from your bank to our email : info@ecotourscr.com. Please make sure you make all payments in the name of Edgar Alberto Salazar del Valle

Account Information . Banco National de Costa Rica

Account Number: 200-02-037-012133-3
Currency: US$
Bank Name: Banco Nacional de Costa Rica
Account Name: Edgar Alberto Salazar del Valle
Money can be sent from any bank in the world to our Account
Swift is an international code that corresponds to a specific bank worldwide

Banco Nacional de Costa Rica
Bank Address: San Jose, Costa Rica, America Central
U.I.D: 019462
Code Swift: BNCRCRSJ
Branch Office: Belen, Heredia, Costa Rica
Beneficiary name: Edgar Alberto Salazar del Valle
Beneficiary account: $ 200-02-037-012133-3
Customer account beneficiary: 15103720020121331
Number of IBAN: CR77015103720020121331

Transfer to: Banco Bac San Jose
Swift: BSNJCRSJ
Address: Calle 0 Avenidas 3 y 5, San Jose Costa Rica, CA
Full Beneficiary Name: Edgar Salazar del Valle
Beneficiary IBAN: CR40010200009466293919
Currency US Dollars
Beneficiary Address: Heredia, San Antonio de Belen, La Ribera
Zip code: 40701


Due to the high occupancy of hotel rooms during (November to April) (June to August) These properties demand us eventually mandatory prepayments instead of written warranties.

Eco Tours Costa Rica will not assume additional expenses due to strikes, earthquakes, volcanic eruptions, weather conditions, accidents, the condition of the highways and roads, or forces beyond our control, and reserve the right to change or cancel any tour or service without previous notice, or to use the services of other affiliated companies if necessary.

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