Terms and Conditions

Check our terms and conditions: The purchase of any travel service offered by Eco Tours Costa Rica constitutes a contractual arrangement between you and the company and represents your acceptance of the company’s terms and conditions set out here.
Please ensure that you read carefully and understand these terms and conditions before making an actual payment.

One Day Tours

Cancellations
All cancellations must be sent in writing and must receive confirmation in writing from our company for it to be considered as in effect. Cancellations made 48 hours or less before the reservation date must be paid in full 100% for FITS
Cancellations made 1 week or less before the reservation date must be paid in full 100% for Groups
No shows are charged the full 100% value of the reservation.
For cancellations we will charge only 10% charged to cover bank refund fees

The sales department will inform you about each confirmed itinerary and mandatory prepayments
Eco Tours Costa Rica will not be responsible for cancellations in the itineraries due to a lack of prepayments.

Payment Procedure

The company or person sending money to Eco Tours Costa Rica have to pay the charges wire transfer
Please follow these bank details to provide the complete information to your bank

To send a transfer from abroad in an efficient manner, it is important that this information be given exact and completely to your bank, otherwise, the funds may be sent elsewhere and their arrival to our account in Costa Rica will be delayed

Finally, please confirm the payment by sending a copy of the deposit slip from your bank to our email : info@ecotourscr.com. Please make sure you make all payments in the name of Edgar Alberto Salazar del Valle

Due to the high occupancy of hotel rooms during (November to April) (June to August) These properties demand us eventually mandatory prepayments instead of written warranties.

Credit Card Payment

We accepted most credit cards. How it works? Simple!! whatever tour you decide to do with us, we will send you a payment link. As simple as that! Also, we will send you a receipt.

Payment Failure

Eco Tours Costa Rica has the right to cancel all services reserved due to a lack of payment. All the reserved services must be paid in full before the date of the tour

Responsibilities

Eco Tours Costa Rica makes known that it is only an intermediary between the passenger and the companies which provide the services in the itineraries, such as hotels, transportation companies, restaurants, and local airlines, among others. Providers provide all the necessary requirements to accomplish all the tourist services.

Refund Policiy

Cancellations for individuals or Groups made within less than 60 days before the arrival no refund will apply. For cancellations made with more anticipation, Eco Tours Costa Rica will return 80% of the deposit received according to the policies. 20% charged to cover bank refund fees

Rates are subject to change without previous notice due to increases from our suppliers and/or changes in government taxes.

Eco Tours Costa Rica will not assume additional expenses due to strikes, earthquakes, volcanic eruptions, weather conditions, accidents, the condition of the highways and roads, or forces beyond our control, and reserve the right to change or cancel any tour or service without previous notice, or to use the services of other affiliated companies if necessary.

Vacation Packages

For group reservations we require full payment 45 days before the arrival of our clients.
Cancellations for Tour Groups or Vacation Packages.
Any cancellations made to the package 45 days or more prior to the arrival will incur a penalty of 30% of the total cost of the package
From 45-0 days to arrival will result 100% penalty on the total package cost
If you cancel your vacation during the trip will result in a 100% penalty on the total package cost.