Terms and Conditions

Home > terms and conditions

Check our terms and conditions: The purchase of any travel service offered by Eco Tours Costa Rica constitutes a contractual arrangement between you and the company and represents your acceptance of the company’s terms and conditions set out here.
Please ensure that you read carefully and understand these terms and conditions before making an actual payment.

1 – Day tours require full payment 4 days before the arrival of our client
2 – Cancellations for One day tours must be in written 72 hours before the service, with no penalty,
3 – We will charge only 10% charged to cover bank refund fees.
4 – Cancellations made 48 hours before the service, no refund, 100% penalty will be applied.

The sales department will inform you about each confirmed itinerary and mandatory prepayments
Eco Tours Costa Rica will not be responsible for cancellations in the itineraries due to a lack of prepayments.

Payment Procedure

The company or person sending money to Eco Tours Costa Rica have to pay the charges wire transfer
Please follow these bank details to provide the complete information to your bank

To send a transfer from abroad in an efficient manner, it is important that this information be given exact and completely to your bank, otherwise, the funds may be sent elsewhere and their arrival to our account in Costa Rica will be delayed

Finally, please confirm the payment by sending a copy of the deposit slip from your bank to our email : [email protected] Please make sure you make all payments in the name of Edgar Alberto Salazar del Valle

Account Information

Account Number: 200-02-037-012133-3
Currency: US$
Bank Name: Banco Nacional de Costa Rica
Account Name: Edgar Alberto Salazar del Valle
Money can be sent from any bank in the world to our Account
Swift is an international code that corresponds to a specific bank worldwide

Bank Info

Banco Nacional de Costa Rica
Bank Address: San Jose, Costa Rica, America Central
U.I.D: 019462
Code Swift: BNCRCRSJ
Branch Office: Belen, Heredia, Costa Rica
Beneficiary name: Edgar Alberto Salazar del Valle
Beneficiary account: $ 200-02-037-012133-3
Customer account beneficiary: 15103720020121331
Number of IBAN: CR77015103720020121331

Due to the high occupancy of hotel rooms during (November to April) (June to August) These properties demand us eventually mandatory prepayments instead of written warranties.

Credit card Payment

We also put at your disposition credit card payment for one day tours, multi day tours or vacation packages.
How it works?
Whatever service you want to book you send us an email with the following information type of activity, number of participants including adults, children and their ages and we will send you and invoice and a payment link. As simple as that!

Payment Failure

Eco Tours Costa Rica has the right to cancel all services reserved due to a lack of payment. All the reserved services must be paid in full before the date of the tour


Eco Tours Costa Rica makes known that it is only an intermediary between the passenger and the companies which provide the services in the itineraries, such as hotels, transportation companies, restaurants, and local airlines, among others. Providers provide all the necessary requirements to accomplish all the tourist services.

Refund Policy

Cancellations for individuals or Groups made within less than 60 days before the arrival no refund will apply. For cancellations made with more anticipation, Eco Tours Costa Rica will return 80% of the deposit received according to the policies. 20% charged to cover bank refund fees

Rates are subject to change without previous notice due to increases from our suppliers and/or changes in government taxes.

Eco Tours Costa Rica will not assume additional expenses due to strikes, earthquakes, volcanic eruptions, weather conditions, accidents, the condition of the highways and roads, or forces beyond our control, and reserve the right to change or cancel any tour or service without previous notice, or to use the services of other affiliated companies if necessary.

Vacation Packages

For Individual or Group reservations we require full payment at least 45 days before the arrival of our client.

• Any Cancellations made to the package 50 days or more prior to arrival will incur a penalty of 10% of the total package cost.
• From 45-0 days to arrival will result in a 100% penalty on the total package cost.
• If you cancel your vacation during the trip will result in a 100% penalty on the total package cost.

Tax Reform

According to the new tax reform in Costa Rica, the tax will be charged as follows:

01 July 2019 to 30 June 2020: no Tax
01 July to 30 of June 2021: 4%
01 July 2021 to 30 of June 2022: 8%
01 July 2022 to 30 of June 2023: 13%

Need help?